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Talk => Speaking Of Bikes... => Topic started by: Nick Calne on September 20, 2010, 05:16:59 PM

Title: Servicing "Older" Bikes
Post by: Nick Calne on September 20, 2010, 05:16:59 PM
I just phoned Fowler's in Bristol to ask about servicing the steamer (1998) and they said they do not service bikes that old and 'good luck' in finding a main dealer that does!

In effect they said f*ck off, in the most polite and pleasant way possible.

Is this right? Surely not?

I have had my fill of dodgy backstreet workshop guys after the over tightened bolts / broken swingarm incident earlier in the year.  I wanted someone competent to check the thing over, for safety.  I'm not a mug with a spanner but not a profession either and well, y'know, it's gotta be safe with the missus on board.

Is there an independent triumph dealer in the south west that can be trusted?

Or is it down to me now (with advice and guidance from Mr Haynes and you guys of course).......?

....It's valves time btw......parp!  :shock:
Title:
Post by: Mustang on September 20, 2010, 05:23:32 PM
most dealers here in the US won't touch a bike thats 10 years old ......doesn't matter whether it's a Honda or a triumph or any other brand

10 years old you are on your own !
They want you to buy a new bike  :shock:
Title: Re: Servicing "Older" Bikes
Post by: CoolHandLuke on September 20, 2010, 06:36:19 PM
Quote from: "nickcalne"I just phoned Fowler's in Bristol to ask about servicing the steamer (1998) and they said they do not service bikes that old and 'good luck' in finding a main dealer that does!

In effect they said f*ck off, in the most polite and pleasant way possible.

Is this right? Surely not?

I have had my fill of dodgy backstreet workshop guys after the over tightened bolts / broken swingarm incident earlier in the year.  I wanted someone competent to check the thing over, for safety.  I'm not a mug with a spanner but not a profession either and well, y'know, it's gotta be safe with the missus on board.

Is there an independent triumph dealer in the south west that can be trusted?

Or is it down to me now (with advice and guidance from Mr Haynes and you guys of course).......?

....It's valves time btw......parp!  :shock:

I am happy to lend a hand where possible.  Sounds like a nice day out :)

On the other hand, I know it's a long way for you, but I know for definite that Bulldog Twyford will look at it and will do a very good job.  Their mechanic has been working on Triumphs for around 20 years, flitting between JL & BT and he knows these old engines like the back of his hand.

I would invest in some stainless bolts for the casings, if you haven't or the bike hasn't got them already.  You can get kits off ebay for about £15.00.  I would also recommend getting some stainless bolts of varying sizes to replace any you take out.  A bit of copper grease on the threads and you won't have any trouble working on the bike in future they also tidy the bike up.  If you have the old style fairing bolts, with a very small hex head, you should replace those too as they invariably round off.
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Post by: EvilBetty on September 20, 2010, 07:47:46 PM
Wow that's crap to me.  

If I took my 15 year old Toyota to the dealership and they told me to F-Off, it's too old.  It would be the last Toyota I ever owned.
Title:
Post by: flaco on September 20, 2010, 08:33:47 PM
GT Motorcycles (just been taken over by George White) in St. Austell here in Cornwall- that's in the real south-west, my 'andsome-have a good Triumph mechanic. There's also a branch in Plymouth, and I believe they're pretty good too. Bit of a long trip, though, Nick. Worth it, though- gotta look after the new missus. Good luck with your quest.
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Post by: NeilD on September 20, 2010, 09:16:18 PM
is it worth asking Sprint if they know of anyone, as they're quite local to you? I've not used my 'local' dealer yet but they didnt seem phased when I asked them about getting them to do the valves on my T/Bird Sport..
Title: Re: Servicing "Older" Bikes
Post by: Chris Canning on September 20, 2010, 09:41:47 PM
Quote from: "nickcalne"I just phoned Fowler's in Bristol to ask about servicing the steamer (1998) and they said they do not service bikes that old and 'good luck' in finding a main dealer that does!

In effect they said f*ck off, in the most polite and pleasant way possible.

Is this right? Surely not?

I have had my fill of dodgy backstreet workshop guys after the over tightened bolts / broken swingarm incident earlier in the year.  I wanted someone competent to check the thing over, for safety.  I'm not a mug with a spanner but not a profession either and well, y'know, it's gotta be safe with the missus on board.

Is there an independent triumph dealer in the south west that can be trusted?

Or is it down to me now (with advice and guidance from Mr Haynes and you guys of course).......?

....It's valves time btw......parp!  :shock:

Do some home work,probably one of the best Triumph dealers in the country is now an independent(Windy Corner) and i'm sure there are others that have had the brush off.
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Post by: JetdocX on September 21, 2010, 03:14:23 AM
Typical of most of the short-sighted idiots who own MC dealerships for a short period until they don't anymore.

Imagine walking away from all that money.  Fucking twats deserve to go broke.  

The quality dealerships are not feeling anywhere near the pinch that the idiots are these days.  Why?  Service.  Simple.  Not only have they lost your future business, but several others here now.

This kind of "business" pisses me off. :evil:
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Post by: aeronca on September 21, 2010, 04:00:56 AM
:iagree  i've had pretty good luck with dealer's out here, but if that place is stupid enough to pass up your money, then piss on him!!!  im just amazed that they would say that to you.
Title: Dealer support
Post by: hobie on September 28, 2010, 03:41:59 AM
I have my 98 steamer in the shop now for steering head bearings.  The dealer (Sturgess Cycle) has been in business since 1910 so I guess they know better than to drive away business.  

They do charge C$100 per hour, though.
Title: Black country
Post by: Spud on September 28, 2010, 09:02:31 AM
Theres a good team up here in the West Mids, Black country Motorcycles, a mate works there and I could ask him if he could do it at home (his) for you, he's excellent with spanners hope this helps cheers Spud :wink:
Title: Re: Black country
Post by: Chris Canning on September 28, 2010, 09:56:33 AM
Quote from: "Spud"Theres a good team up here in the West Mids, Black country Motorcycles, a mate works there and I could ask him if he could do it at home (his) for you, he's excellent with spanners hope this helps cheers Spud :wink:

Just goes to show,i took my 955 there when they were a Triumph dealer and refused to service it as it wasn't stock,hardly suprising they lost the franchise.
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Post by: oxnsox on September 28, 2010, 10:19:28 AM
Any of you Blokes tried calling 'the factory' to see what official line they give....
Would be interested to hear what they say.
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Post by: Timbox2 on September 28, 2010, 10:49:14 AM
My experience with Fowlers is that they have a very good parts stock, but little else, they passed on a possible £4k from me on a S/H Tiger as they wouldnt let me have a test ride, up to them I suppose but I went South and got 3 Test Rides back to back and strangely bought from them instead.


They're Triumph parts bloke didnt know what an IACV valve was, I had to find it on the microfiche for him :?
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Post by: Chris Canning on September 28, 2010, 11:35:18 AM
Quote from: "oxnsox"Any of you Blokes tried calling 'the factory' to see what official line they give....
Would be interested to hear what they say.

Could someone record the conversation if they do!!,they wouldn't tell you what day of the week it is,never mind make a comment on anything.
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Post by: John Stenhouse on September 28, 2010, 12:59:07 PM
Nick, try Peter hammond M/Cs in Cirencester, stuart will do it no worries owns a Trumpet himself and they are a proper old fashioned dealer.

01285 652467 if you need a number, they doo all the stuff I can't do or can't be bothered with  :lol:
Title: BCM
Post by: Spud on September 28, 2010, 06:13:44 PM
Chris sorry to hear you had problems at Black Country :oops: , must confess I have only every received decent service off them, known one of the mechanics for a good decade. cheers spud :wink:
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Post by: Sasquatch on September 29, 2010, 04:21:35 AM
It's not that easy.  It does not take much servicing on a 10+ year old bike to be at 50% or more of it's value.  Shops have had lots of trouble doing work then not getting paid once the customer figured out how much it was going to cost.  Also, parts availability gets weak.  While working on older bikes other parts break from being old when you are trying to service neighboring parts. Customers do not want to replace these parts since they are not what they paid to have done.  It is a huge hassle to the shop. So, unless you are a good customer, they turn down the work.

Another reason why I have never paid a shop to work on my bike in over 25 years.
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Post by: NeilD on September 29, 2010, 08:07:14 AM
yep Sasquatch has a point there... I used to be friendly with the guys in a Guzzi shop, and they had problems with bikes being bought to them which had no maintenace in between visits, so every nut and bolt was a struggle to get off (see the sheared bolt thread on here!), and the customers not wanting to pay for a whole days labour for what should've been a quick job...
Title:
Post by: Nick Calne on September 29, 2010, 03:56:01 PM
Well guys, I tried Performance Triumph in Swindon.  They have in the past been a bit cack, hence my asking for alternatives, but this time they seemed to do a good job.  Including lending my a lovely little black bonneville se for a couple of days.  I'll check what they did when I get back from work and report.
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